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We got a new job details in Trash Butler & they are Hiring Candidates for Field Quality Manager
Company Name : Trash Butler
Company Location : Fort Lauderdale, FL
Job Position : Field Quality Manager
Job Category : Jobs in Florida
Job Description :
Field Quality Manager is responsible for managing overall operations within an assigned region, including overseeing Area Supervisors and Butlers responsible for driving operational excellence and customer satisfaction throughout their assigned apartment communities. The
Field Quality Manager works alongside our Area Supervisors and/or our frontline employees, splitting their time between recruiting/hiring, interviewing, training, payroll, client visits and oversight of the remote workforce who supervises and those who service our communities.
The main function of this role will be to ensure that nightly trash pick-up is completed by their team per schedule to 100% satisfaction of our Clients! As we grow and bring on new communities, the
Field Quality Manager will also coordinate with the field team to ensure a successful rollout and service launch.
WHAT YOU WILL DO:
Provide continuing education and frequent audits for area supervisors while addressing concerns as necessary
Responsible for answering team member and customer service calls during evening hours
Recruit/train/onboard new all new area supervisors in all regions as well as provide continuing education as needed
Accountable for ensuring region is fully staffed; fill in as needed
Enjoys the outdoors and comfortable with physical activity: e.g. climbing stairs, lifting up to 25lbs and walking repeatedly
Ensure team members have all equipment needed
Work collaboratively with other business units as required to serve customer
Certify all SOP’s are being followed by all team members
Must be able to lift up to 25 lbs.
Other duties as assigned
WHO YOU ARE:
Minimum of 3 years experience in operations management
Motivated self-starter with ability to be action-orientated
Experienced managing a remote workforce of up to 50 who work 5-7 days a week; roughly 2-3 hours per day
Intermediate level experience in recruiting
Customer service oriented
Will be required to give constructive feedback and coach employees
Flexibly pivots to changing priorities and timelines
#CDA (Can Do Attitude) mentality AKA A-Player!
Effective verbal and written communication skills are a must
Strong planning, time management, and organizational skills
Capability to work independently or with a team
Ability to build trust and rapport; effectively communicate with co-workers, employees and customers
Embody our core values: Building leaders; Always branding; Fun, enthusiastic team environment; Listen, fulfill & delight
High school diploma or equivalent, AA degree preferred or workforce experience
Company vehicle provided
Competitive Wage; annual salary
Incentive Programs; up to 15% bonus
Eligible for company sponsored benefits (health, dental and vision)
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are using E-verify and are a participant in Right to Work.
Up to $65k/year +
up to 15% bonus paid our quarterly & Phone Stipend+
$1000 sign-on bonus!
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