Front Desk Concierge job vacancy in Stratton Amenities – Jobs in California

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We got a new job details in Stratton Amenities & they are Hiring Candidates for Front Desk Concierge

Job Details
Company Name :
Stratton Amenities
Company Location :
San Jose, CA 95113
Job Position :
Front Desk Concierge
Job Category :
Jobs in California

Job Description :
We are looking for Professional Hospitality individuals to be considered for the Front Desk Concierge Associate career opportunity in our luxury high rises in San Jose, CA.
Stratton Amenities is a full-service concierge company providing luxury, hotel-style front desk concierge services for upscale apartments and condominium buildings. Our mission is to create the most hospitable experience for our associates, residents and clients.
Shifts Available:

Full-Time Evening
Full-Time Overnight
Part-Time and Weekends; Morning/Evening/Overnight

Knowledge and Skills Required:

Extensive hospitality background
Successful track record in Guest Service Excellence
Accustomed to fast paced environments
Clear understanding of luxury customer service excellence
Clear understanding on anticipating residents’ and guests’ needs
Excellent written and oral communication
Polite and professional conduct, excellent interpersonal skills
A proactive attitude (must take initiative) with an ability to effectively and creatively solve problems
Passionate about providing excellent customer service at all times
Mature approach, dedicated, and committed with a strong drive; independent
Excellent organizational skills
Background in customer service, guest services, hospitality or retail
Fast learner who always strives to deliver above and beyond the residents’ expectations
Confident, with the ability to prioritize and meet deadlines working under pressure
Must be able to work weekends

Main Responsibilities:

Greet and direct residents and visitors with a pleasant attitude
Exceed residents’ and guests’ expectations by providing anticipatory service
Cultivate and retain cohesive relationships with residents, vendors and contractors
Maintain confidentiality of residents
Professional telephone etiquette and message delivery
Accurately log guest packages, ensure timely delivery and perform package inventory audits
Monitor lobby and surveillance cameras and patrol property to ensure resident safety and security
Monitor access throughout the shift and ensures authorized resident and guest use only
Cautions residents or guests behaving in an unsafe manner
Perform all other duties as assigned

Stratton Amenities is an equal opportunity employer. We strongly believe diversity and inclusion is essential to making connections in a culture of service.

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