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We got a new job details in County of Monterey, CA & they are Hiring Candidates for IT Systems Analyst III
Company Name : County of Monterey, CA
Company Location : Salinas, CA 93905
Job Position : IT Systems Analyst III
Job Category : Jobs in California
Job Description :
Priority Screen Date: August 1, 2022
Open Until Filled
Exam #: 22/16C55/07SP
All application materials must be received by the priority screening date for a guaranteed review. Applications received after this date will be considered on an as needed basis until the positions are filled.
The Monterey County, Information Technology Department (ITD) consists of four (4) operational Divisions: Administration; Applications & Customer Support; Infrastructure & Operations; and Information Security. ITD resources are operated and maintained in a manner that supports high availability for utilization and minimizes the risk of business interruption. ITD’s focus is on developing a sustainable, customer-focused environment to enhance and improve the quality of technology services used by County departments for the benefit of all Monterey County residents, businesses, and visitors. View summary of ITD services here.
The ITD Infrastructure & Operations Division provides foundational technology and capabilities essential for County’s business needs. It keeps the County connected by operating the County’s critical technology framework and designing resilient and competitive solutions. Over the last few years, the Division completed a significant number of enterprise projects which include the deployment of Mitel MX-ONE VoIP system, Zoom and Teams video solutions, software-defined network using Cisco Application Centric Infrastructure (ACI), self-managed Multiprotocol Label Switching (MPLS) network, and Cisco Identity Services Engine (ISE). The Division seeks a seasoned information technology professional for the Systems & Operations team, responsible for County-wide IT systems and operations, including but not limited to: servers, systems, storage, data backup and restore; Data Center operations; and technology support for County departments. The successful candidate will work closely with clients, other departments, vendors, and IT personnel to provide highly complex technical support and expertise for difficult technical system problems and/or needs.
The ideal candidate will have experience working in a highly diversified and complex technology environment, and possess a strong technical background that includes physical and virtual environments, and Infrastructure as a Service (IaaS) solutions. In addition, the ideal candidate will possess excellent customer service skills, and will have extensive hands-on experience and knowledge in installing, configuring, and maintaining on-premise and Cloud-based servers, operating systems, storage, data backup and restore, data center operations, and related security fundamentals and practices. The Eligible List established by this recruitment may be used to fill current and future vacancies on a regular full-time, part-time, or temporary basis.
Examples of Duties
Paramount duties include:
Performs advanced, difficult and complex work to independently analyze system operational requirements; builds utilities, tools, and routines to meet those requirements; resolves single-event issues; and ensures inter-product compatibility.
Consults with clients, other departments, departmental staff, vendors, and technical support personnel regarding difficult and complex customer computer application platform hosting needs and functions; determines complex operating procedures and systems designs to ensure system performance meets user requirements; clarifies and resolves complex application technical operational and management issues/needs.
Participates in complex business analysis projects; prepares process and data flow maps with recommended optimizations.
Resolves difficult work orders and requests for services pertaining to the administration and maintenance of department information systems.
Provides complex technical support and expertise to evaluate and recommend a resolution of highly complex technical system problems.
Serves as a technical resource and functional leader in areas of expertise.
Recommends automation hardware, peripherals, and software necessary to implement complex system designs.
Installs, tests, and updates system software and departmentally developed or third-party application software products for delivery over proprietary, local, and wide area computer networks.
Monitors and analyzes application platform processor and storage capacity utilization; prepares plans and recommendations for capacity modifications to meet changing utilization trends.
Keeps abreast in current application platform developments, system technology, and trends.
May provide coverage for the service desk and on-call service after scheduled work hours.
Monitors systems and responds immediately to security threats and issues; performs vulnerability and risk/threat analyses; install updates and security patches and ensure antivirus software is current.
To view the complete job description visit the Monterey County website: https://www2.co.monterey.ca.us/pages/hr/class-specs/16C55.pdf (Download PDF reader)
THE SUCCESSFUL CANDIDATE
Will have a proven track record demonstrating the following knowledge, skills, and abilities:
Techniques and methods of systems analysis and design; Computer system configuration and configuration management concepts; Principles and techniques of computer programming and code development; Capabilities, limitations, and principles of systems and peripherals; Principles, methods, and procedures used in system capacity and performance evaluation; Computer operating systems and troubleshooting techniques; Cloud-based platforms and established system architecture; Principles and techniques of data networks and their relationship to network operational components; Principles and techniques of system administration; Problem diagnosis and troubleshooting techniques to evaluate system failures and prescribe corrective action; Application storage, backup, and recovery concepts and methods; Availability and capability of third-party systems and utilities; installation parameters and options for typical application solution packages and their resultant impacts on overall system performance; Effective customer service techniques; Principles and techniques of training, leading, and mentoring; Principles and practices of project management.
Skill and ability to:
Manage multi-faceted projects; Plan, coordinate, train, and review the work of others; Write clear and concise systems specifications, bid proposals, operating and training manuals, and/or technical standards and documentation; Gather, organize, and evaluate complete data; draw logical conclusions and make effective recommendations; Understand the impact of organizational, administrative, and personnel aspect of new information systems designs; Read, understand, interpret, and apply complex technical manual, computer dumps, memory displays, charts, and graphs; Maintain strict confidentiality of data and information processed; Deal tactfully with the customers and staff in providing training, information, and services, and establish and maintain effective working relationships; Work independently, exercise initiative within established procedural guidelines, and organize and prioritize work to meet established procedural parameters and deadlines.
Examples of Experience/Education/Training
Any combination of training, education, and/or experience which provides for the knowledge, skills and abilities required to perform the duties listed above is qualifying. An example of a way these requirements might be acquired is:
Education: Completion of coursework leading to a bachelor’s degree in Computer Science, Information Systems, or a closely related field from an accredited four year college or university; AND
Experience: Four (4) years of progressively responsible professional experience in systems analysis, operating systems, systems administration, database administration, application administration or a related field in a multi-platform infrastructure system environment
Conditions of employment include:
Successfully complete a background check to include fingerprinting; Possess and maintain a valid California Class C driver license and satisfactory driving record; Work outside of normal business hours as needed, including on-call on a rotational basis as required, evenings, weekends, holidays, and during times of emergency and/or disaster.
The physical and sensory requirements for this classification include:
Work at a computer terminal up to approximately eight (8) hours per day/shift; Strength to lift objects weighing up to 20 pounds, with or without assistance; Physical dexterity to lift, push, pull, or carry objects or equipment; Drive a County or personal vehicle to transport others or equipment.
Monterey County offers an excellent benefits package. To view the “J” Unit Benefit Summary please visit our website. This information is not legally binding, nor does it serve as a contract. The benefits listed in the Monterey County Personnel Policies and Practices Resolution or Memorandum of Understanding (MOU) prevail over this listing.
On July 30, 2021 the County of Monterey Board of Supervisors took action to mandate COVID-19 vaccination for all employees to include new hires. The vaccination requirement is in accordance with Section 25 of the County of Monterey Emergency Response Manual and COVID-19 Prevention Program (Link) Applicants who accept employment with the County of Monterey, will be required to be fully vaccinated. However, individuals may request medical or religious exemptions and will be required to complete the appropriate request and certification forms for review and approval no later than their start date. Medical /Religion.
As a condition of employment, prospective employees will be required to submit to a background review which may include a review of information concerning present and/or prior employment, driving record, and record of criminal conviction. Employees must have and show their Social Security Card on the first day of work. Employment is contingent upon acceptable documentation verifying identify and authorization for employment in the U.S.; a list of acceptable documents is available on the USCIS Form I-9. If you are hired into this classification in a temporary position, your rate of pay will be hourly and you will not be eligible for the benefits listed in the summary.
plication and Selection Procedures
Apply online at https://www.governmentjobs.com/careers/montereycounty, by 11:59 PM (PST)
Hard copy applications may also be obtained from and submitted during normal business hours Monday – Friday, 8:00 AM – 5:00 PM, by contacting:
Information Technology Department
Attn: Suzanne Paluck, Human Resources Analyst 1590 Moffett Street
Salinas, CA 93905
(831) 759-6984 | Email: firstname.lastname@example.org
ITD website: https://www.co.monterey.ca.us/government/departments-i-z/information-technology
The selection process is tentative and applicants will be notified if changes are made. The competitive selection process includes submittal of required application materials. A complete application package will include:
A completed County of Monterey employment application
Responses to the supplemental questions
Applicants who fail to provide all required materials by the application filing deadline will not be considered. Resumes, cover letters, letters of interest, and other correspondence will not be accepted as a substitute for required application materials. All required application materials will be competitively evaluated. Those applicants that are determined to be the most appropriately qualified will be invited to participate further in the selection process. To assess applicants’ possession of required qualifications, the process may include an oral examination, pre-exam exercises, performance exam, and/or written examination.
EQUAL OPPORTUNITY AND REASONABLE ACCOMMODATION Monterey County is a drug-free workplace and an equal opportunity employer. The County seeks candidates who can make contributions in an environment of cultural and ethnic diversity. Monterey County is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Suzanne Paluck, Human Resources Analyst at (831) 759-6984 or email@example.com.
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