Operations Supervisor job vacancy in CVS Health Retail – Jobs in California

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We got a new job details in CVS Health Retail & they are Hiring Candidates for Operations Supervisor

Job Details
Company Name :
CVS Health Retail
Company Location :
San Jose, CA
Job Position :
Operations Supervisor
Job Category :
Jobs in California

Job Description :
An Operations Supervisor is a key leader supporting the CVS Store Management team in planning and driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor leads the store and supervisory staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions:

1. Management

Work effectively with store management and store crews
Supervise the store’s crew through assigning, directing and following up of all

activities

Effectively communicate information both to and from store management and crews

2. Customer Service

Assist customers with their questions, problems and complaints

• Promote CVS customer service culture. (Greet, offer help, and thank)

Handle all customer relations issues in accordance with company policy

and promote a positive shopping experience for all CVS customers

Provide colleagues personalized customer service feedback and coaching (E.g., myImpact coaching; myCustomer feedback; personal observations)
Maintain customer/patient confidentiality

3. Merchandise/Presentation

Price merchandise
Stock shelves
Support the planning, execute the displays, sign and inventory of weekly,

promotional, and seasonal merchandise

Support the planning, execute the display and maintenance of off-shelf merchandise

Required Qualifications

Deductive reasoning ability, analytical skills and computer skills.
Advanced communication skills, supervision, and influencing skills
Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Preferred Qualifications

Experience as a retail supervisor

Education

High school diploma or equivalent preferred

Business Overview
Bring your heart to CVS Health
Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.
We strive to promote and sustain a culture of diversity, inclusion and belonging every day.
CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

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