Private Banking Wealth Management Technology Risk & Controls Analyst – C13 job vacancy in Citi – Jobs in Florida

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Job Details
Company Name :
Company Location :
Jacksonville, FL
Job Position :
Private Banking Wealth Management Technology Risk & Controls Analyst – C13
Job Category :
Jobs in Florida

Job Description :
PBWM Technology Operational Risk and Controls is a global organization that supports Personal Banking and Wealth Management Technology (PBWMT) teams with Strategic and Core Risk and Control Services. The team identifies significant risks to business activities and actively contributes to the design and development of embedded controls that prevent both operational and reputational risk.

The Operational Risk Officer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Responsibilities:

Establishes and oversees the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks.
Independently assess’ risks and drive actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices.
Governance and oversight may include (not limited to) technology operational risk, risk for example.
Serves as a subject matter expert for Risk Appetite (KPI/KRI/Corrective Action Plans)
Resolves transactional level escalations coming from the vendor or internal partners
Analyzes a multitude of scorecards/performance management tools in an attempt to mitigate exposure (risk/financial/regulatory)
Monitors goals are met through performance, risk and relationship oversight of our extended supply chain
Collaborates to resolve any issues which fall within the terms of the contract.
Develops and maintains relationships across the business users and Lines of Defense to better understand and deliver customer requirements by responding to changes in the internal and external business environment
Has the ability to operate with a limited level of direct supervision.
Can exercise independence of judgement and autonomy.
Acts as SME to senior stakeholders and /or other team members.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


Should have excellent proficiency in Microsoft Office – particularly Excel (metrics and data analysis), PowerPoint (presentation decks), and Word (writing and editing procedural and technical documentation).
Superior organizational skills, with proven ability to successfully manage multiple, concurrent priorities.
Demonstrated ability to influence a group of diverse stakeholders and drive accountability and ownership with key business partners and process owners.
Excellent communication skills – verbal & written
In depth knowledge of operational risk framework and processes and technology platforms
Comfortable reaching and defending conclusions
Excellent analytical and presentation skills
Comfortable operating in a complex environment and managing multiple deliverables simultaneously
Highly adept at reviewing information and identifying themes, trends and potential issues


Bachelor’s/University degree, Master’s degree preferred

Job Family Group: Risk Management

Job Family: Operational Risk

Time Type: Full time

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